Posted on Feb 01, 2011 at 04:28 PM in Making Strategy Happen by Mark Donaldson. 146 Comments
The first blog of this series identified that to achieve a strategy an organisation must first have one that is current and relevant. This entry looks at a pragmatic approach to assess and validate a strategy.
Posted on Dec 15, 2010 at 09:05 AM in Herding Cats by David Mackay. 9 Comments
The recent decision by FIFA to award the 2018 and 2022 World Cups to Russia and Qatar respectively has triggered an outpouring of emotion, largely in the form of anger from unsuccessful bidders in what they see as a flawed process. Much criticism has been based upon the technical reports prepared by FIFA on each of the bidding nations, in which Russia was listed as a “medium” risk while Qatar was listed as a “high risk”. All other bidding nations were listed as “low risk”.
Posted on Oct 22, 2010 at 07:58 AM in Retail Thinking by Ben Apted. 12 Comments
In 2003, Jack Mitchell wrote a book called “Hug Your Customers” that identifies the ingredients his business uses in order to drive profits. One of the co-owners of Mitchells and Richards in Connecticut, Jack believes in creating a culture of great customer service by personalising sales and ensuring customers are “extremely satisfied”.
Posted on Oct 22, 2010 at 07:28 AM in Better Business Development by Phillip Noble. 26 Comments
Business development is a core function in any business that seeks to grow and improve profitability – yet in recent times, the term has become confused. Many people now associate business development with “sales”. In fact, a strong business development function is much broader than that. So in this blog, we’ve asked ourselves the question – what is business development?
Posted on Oct 21, 2010 at 12:58 PM in Herding Cats by David Mackay. 8 Comments
Businesses rarely have a shortage of ideas when it comes to launching new initiatives - but struggle to describe them effectively. So what makes for a good business case?
Posted on Sep 08, 2010 at 12:29 PM in Making Strategy Happen by Mark Donaldson. 10 Comments
Most organisations have a strategy, or at least the leader of the organisation will have a clear idea of where the business is headed over the next few years. The likelihood of achieving these results varies. Some strong indicators of success can be distilled from our experience helping businesses throughout the strategy lifecycle of: determination, planning, execution and review.